Firstly, we would like to thank you for your interest in our products. As we are sure many of you already know, we are struggling with difficulties related to the pandemic and post-Brexit logistics. As a result, our supply chain has been heavily impacted, and many of these problems are outside of our control. However, our entire focus, every day, is on how we can accelerate shipping. We are doing all we can and will not slow down until the issues are solved.
We ask you for your understanding and patience. We are dispatching orders depending on queue sequence, with the oldest ones being sent out first. For anyone who is unable to wait, we are issuing refunds as fast as possible.
Stay healthy and enjoy using Cryptosteel products.
UPDATED on June 16, 2021
US + Canada status – Multiple restocks scheduled for this month, first restocks have been shipped to the US warehouse. We are going to start shipping of the oldest orders next week.
EU status – The majority of the backorders have been cleared and all new EU orders should be shipped with minimal delays.
International status – The majority of the backorders up until May have been cleared and all new and recent international orders should be shipped with minimal delays.