At Cryptosteel, your OpSec starts at checkout. All shipments are 100% discreet with zero external branding. Read our policy on anonymous EU ordering, free shipping, and same-day dispatch.
At Cryptosteel, we believe that true security starts the moment you place your order – not just when your metal backup device arrives. As the pioneers of metal backup solutions for self-custody, protecting your privacy is embedded in our DNA. We know that some users worry about delivery confidentiality – will my package arrive with a massive Bitcoin or Cryptosteel logo on it?
The answer is simple: No. All our shipments are 100% discreet.
Here’s exactly what you can expect when ordering from Cryptosteel, completely backed by our Terms and Conditions.
1. 100% Anonymous Packaging
Your privacy is our priority. As officially stated in our Terms, we do not use branded packaging, logos, or any external indicators of what’s inside the box or who the sender is. Your Cryptosteel device arrives in a plain, unmarked package. No one handling your delivery – from the courier to your neighbors – will know you’ve ordered a metal backup tool. It’s impossible to deduce the contents from the outside.
2. Order Anonymously (EU Only)
We minimize data collection to the absolute essentials. For our customers within the European Union, we offer an extra layer of privacy: the ability to order completely anonymously. You don’t need to provide personal data or create an account – you can place an order using just an email address and a drop-off point (like a parcel locker).
Side note: As of May 2026, due to international customs regulations requiring strict sender and receiver declarations, this fully anonymous option is exclusively available for EU shipments. However, we are actively working on finding reliable solutions to expand this feature to other regions worldwide. We will announce any updates directly on our X account – make sure to follow us there!
3. Same-Day Dispatch & Free Shipping
Security shouldn’t wait. We aim for Same-Day Shipping on orders placed during business hours. Plus, we offer Free Shipping options to ensure that securing your digital assets is accessible to everyone globally.
Our Commitment is in Writing We don’t just talk about privacy – it’s our policy. You can find all the details regarding our dispatch and discreet shipping protocols in the Delivery section of our Terms and Conditions.
We’ve spent over a decade building metal backup tools to protect your digital sovereignty, like the new Seed24 Security Kit. That same level of care applies to how we get those tools into your hands. Secure, fast, and completely anonymous.
